Política de privacidad de LSPI

LiquidPower Specialty Products Inc. and its affiliates (collectively "LSPI", "we", "our", or "us") values your privacy and is committed to protecting all personal data obtained during the use of any of its websites, web platform, and other services. LSPI is a Delaware corporation with a mailing address at 2103 CityWest Blvd., Bldg. 4, Ste 1400, Houston, TX 77042. For purposes of this Privacy Policy, the term "user(s)" and wherever context requires "you", "your", and "yourself" shall mean any natural person who accesses or uses any LSPI website, web platform, and/or other services with or without a user account, or a natural person representing a business entity having a business relationship with LSPI.

LSPI's Privacy Policy describes the ways we process your personal information and describes the types of personal information that we collect, how we we use it, if and how we share it, and any rights and responsibilities you may have with respect to your personal information. This Privacy Policy applies to the personal information you provide us when you (i) visit any website that we own, license, or otherwise operate, including but not limited to (collectively "Site"), (ii) purchase or receive products, goods, or services through the Site, or (iii) visit our offices or otherwise contact or engage with us. For purposes of this Privacy Policy, the Site and all information, products, goods and services sold or furnished by LSPI through the Site shall be referred to collectively as the "Services."

PLEASE READ THIS PRIVACY POLICY CAREFULLY AS IT DESCRIBES YOUR RIGHTS, RESPONSIBILITIES, AND LIABILITIES. IN SOME JURISDICTIONS, BY ACCESSING OR USING THE SERVICES OR OTHERWISE PROVIDING US WITH PERSONAL INFORMATION, YOU ARE CONSENTING TO THE TERMS OF THIS PRIVACY POLICY, OUR AND ANY APPLICABLE COOKIE POLICY ON THE SITE. THE LSPI COOKIE POLICY AND TERMS & CONIDTIONS ARE INCORPORATED HEREIN BY REFERENCE.

  1. Scope

This Privacy Policy applies to personal information that LSPI receives during its business operations as a “data controller,” which means we determine the purpose and means of processing such personal information.

For purposes of this Privacy Policy, the term “personal information” means any information that, alone or in conjunction with other information or data identifies, is linked to a natural person or household that is afforded rights or protection under a data protection law, statute, or regulation. The term “personal information” does not include anonymized or de-identified data that is not attributable to a particular individual or household. LSPI may anonymize or de-identify personal information, and such data is not subject to this Privacy Policy, and LSPI may use such data for any purpose, as allowed by law.

  1. The Types and Categories of Personal Information We Collect

LSPI does not sell personal data. We market and sell our products and services exclusively to businesses, not consumers. The personal information we may collect through the use of our Services is obtained in order to provide our Services, comply with our legal obligations, to improve and promote our business, provide excellent customer service, and for the other reasons set forth in this Privacy Policy. If you chose not to provide personal information to LSPI, we may not be able to provide our Services or complete the transaction you requested. Generally, we collect the following types and categories of personal information during our business operations:

Personal Information
Category Description/Examples
Personal Identifiers Identifiers, such as your name, alias, shipping address, email address, account name, telephone number, customer identification number.
Registration Data Information provided when you register for an account to use the Site, including usernames and passwords.
Demographic Data Data about you such as your country of residence and preferred language.
Payment Data Data necessary to confirm that your payment has been processed by our third-party payment processor, if applicable.
Online Identifiers (For more information, see “Collection of Technical/Online Data” below) Persistent identifiers that can be used to recognize you or your device over time and across different services, including a device identifier, an Internet Protocol (IP) address, cookies, beacons, pixel tags, mobile ad identifiers, and similar technology.
Commercial Information Records of the Services you purchased, obtained, or considered, or your other purchasing or consuming histories or tendencies with respect to our Services.
Business Contact Data Information related to employees, owners, directors, officers, or contractors of a third-party organization (e.g., business, company, partnership, sole proprietorship, nonprofit, or government agency) with whom we conduct, or possibly conduct, business activities.
Marketing and Communications Data Information with respect to your marketing preferences and your subscriptions to our publications and alerts.
Internet and Electronic Network Data Data pertaining to your access or use of the Site, including browsing history, search history, and information regarding your interaction with the Site or advertisements embedded on the Site or other third-party websites, and information derived from any device that connects to our WiFi services.
Your Feedback Information you provide about our Services, which may include data gathered from any LSPI surveys or reviews submitted by you.
Visitor Information Information an individual provides when visiting any physical location or premises of LSPI (e.g., visitor logs and registries, vehicle and parking information).
Video and Images In some circumstances, you may provide us images (e.g., your use of a product) or we may record you via a video camera (e.g., on-premises security systems) or through video teleconferencing.
Geolocation Data We may collect data about your location, which may be either precise or imprecise. Precise location data can be obtained through Global Navigation Satellite System data, as well as through nearby cell towers and Wi-Fi hotspots when you enable location-based products or features. Imprecise location data includes, for example, a location derived from your device or data that indicates where you are located with less precision, such as an internet protocol (IP) address or a city or postal code.
Professional or Employment Data (For more information, see “Employment Applications and Talent Management” below) If you apply for a job with LSPI, we collect information set forth in a resumé, curriculum vitae, cover letter, and similar documentation, including contact details, employment history, skills, or qualifications, education-level, job compensation and benefit preferences, criminal record, credit history and similar data, and information provided about or by your references.
Inferences Inferences drawn from some of the personal information categories identified herein and used to create a consumer profile reflecting your purchasing and marketing preferences, characteristics, and behavior.
Product-Related Data During use of LSPI-produced products on a computer or mobile device, we may receive and record data from your mobile device and network connection including the device model identifier, operating system identification, network signaling, IP Address, date and time the product is used, profile photo, performance of the product, feature use, and GPS coordinates (at user's discretion). When you install a mobile LSPI application, you will be asked to grant access to your mobile device's notifications, camera, microphone. Your permission for the product to access these features is needed for the product to function as intended. When you grant such permission, we may collect information about your usage of these features. LSPI-produced products are not intended for the capture or collection of video representations of individual human subjects. However, our products cannot prevent users from capturing video images of human subjects along with other video data they capture.

 

  1. Collection of Technical/Online Data

When you access the Site, we collect certain data automatically, using technical means and tools. This data relates to your device, as well as your use and experience on the Site, including the following:

Usage and Device Data. When you access and use the Site, we automatically collect details of your access to and use of the Site, including traffic data, usage logs and other communication data, and the resources that you access and use on or through the Site (e.g., browsing history, search history). We may also collect information about your device and internet connection, including the device’s unique identifier (e.g., device type, IMEI, Wi-Fi MAC, IP address), operating system, browser type, and mobile network information. The Site may collect “diagnostic” data related to your use of the Site, such as crash data and logs, performance data (e.g., launch time, hang rate, or energy use), and any other data collected for the purposes of measuring technical diagnostics.

Cookies and Tracking Data and Social Media. We use “cookies” and other tracking technologies within the Site. A cookie is a small file placed on your smartphone or other device. It may be possible to refuse to accept cookies by activating the appropriate setting on your smartphone or device. However, if you select this setting, some parts of the Site may become inaccessible or not function properly. In addition, the Site may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us to analyze data on your use of the Site (e.g., recording the popularity of certain content and verifying system and server integrity). The Site may collect data about the advertisements you have seen or engaged. For more information, see the LSPI Cookie Policy linked here. From time to time, we may use on our Site certain third-party cookies and pixels provided by our marketing partners, including social media companies. To the extent we use such third-party cookies and pixels, you hereby agree to the terms and conditions set forth by those third-parties.

Site Monitoring. Please be aware that we, and our service providers and partners, use cookies and other tracking technologies within the Site to monitor and record any and all activities and communications to, from, and on, the Site. For the avoidance of doubt, you hereby acknowledge, agree, and consent to, such monitoring and recording by us and our service providers and partners. 

Non-Cookie Technologies. On our Site we may deploy certain types of “Non-Cookie Technologies” provided by our service providers to support our advertising programs.  These technologies often include browser cache, locally stored objects, or the creation of a statistical identifier wherein an identifier, is calculated based on the characteristics of a browser or device that distinguishes it from other browsers or devices. These identifiers are calculated either from the data your browser or device shares automatically, or with additional data specifically requested from your browser or device.

  1. Sources of Information

We collect personal information from the following sources:

  • First Party and Direct Collection. We collect personal information directly from you when you use our Services (e.g., registering accounts), when you provide a Product Review (as defined below), or whenever you directly engage with us, such as when you visit our offices or premises or otherwise contact us.
  • Automated Collection. As described above, we may collect information and data, such as usage data and cookies, through automated means when you use the Site (see “Technical Data” above).
  • Third-Party Sources. We also obtain data from third-parties. These third-party sources vary over time, but they are sources deemed credible by us and may be publicly available or available on a commercial basis. They can include: data brokers from which we purchase data to supplement the data we collect; partners with whom we engage in joint marketing activities; fraud prevention agencies; publicly available sources; social networking providers; and advertising companies. If you purchase our products from our distributors and business partners, we may receive certain information about your purchase from them.
  1. How We Use your Information and Purpose of Collection

We may use the personal information we collect about you in order to perform our Services, comply with our legal obligations, and to improve and promote our business. Please see below for more information on how we use personal information:

How We Use Personal Information
Provide, operate, maintain, improve, and promote our Services.
Enable you to access and use our Services.
Process and complete transactions, and send you related information, including purchase confirmations and invoices.
Send you messages and communications related to our Services (e.g., responses to your comments, questions, and requests, customer services).
Furnish technical notices, updates, security alerts, and support and administrative messages to you about our Services.
Provide you promotional and marketing communications (e.g., information about our Services, features, surveys, newsletters, offers, promotions, contests, and events).
Process and deliver contest or sweepstakes entries and rewards.
Monitor and analyze trends, usage, and activities in connection with our Services to promote our business interests.
Investigate and prevent fraudulent transactions, unauthorized access to or use of our Services, and other illegal activities.
Personalize our Services, including providing features or advertisements that match your interests and preferences.
LSPI may collect and use your personal information for any other purpose for which we obtain your consent.

 

For the avoidance of doubt, you hereby agree that LSPI may contact you via any means, including via SMS/text message and email (including through the use of autodialing systems and services), to furnish information regarding a product order, shipping status, warranty-related information, and similar data and information pertaining to a commercial transaction.

  1. Sharing Information and Third-Party Disclosures

We may share your personal information with certain organizations and third-parties in accordance with applicable law, including as set out below. However, we do not share personal information with third-parties that we have reason to believe use such information for their own direct marketing purposes.

Intra-Group Transfers. We share personal information to our parent organization, and to and among LSPI affiliates and subsidiaries, to efficiently manage the operation of our business.

Service Providers. We may share your personal information with companies that provide services on our behalf within the United State and/or foreign jurisdictions.

Distributors and Business Partners. We may share your personal information with third-parties that distribute our goods, products, and marketing materials.

Business Restructuring. Circumstances may arise where, for strategic or other business reasons, LSPI decides to acquire another business and/or sell or reorganize parts of our businesses. We may disclose your personal information to the extent reasonably necessary to proceed with such efforts.

Legal, Compliance, and Legitimate Interests. We may disclose personal information if required by law, to protect and defend our business, legal rights, or property, or in urgent circumstances, to protect the health and personal safety of any individual.

Consent. In addition to the reasons for disclosure set forth herein, we may also disclose your personal information upon your consent.

If you facilitate a transaction with LSPI, or request information from or otherwise engage with us, and such activities require LSPI to share your personal information with a third-party, you hereby consent to such disclosure and/or direct LSPI to intentionally disclose your personal information to the service provider or third-party.

  1. Links to Other Websites and Your Direct Third-Party Disclosures

As a resource to you, the Site may include links to third-party websites or provide you the opportunity to disclose information directly to third-parties. Our Privacy Policy does not apply to such third-party websites or organizations. For a description of the privacy protections associated with providing information to third-parties, you should refer to the privacy statements, if any, provided by those third-parties.

Video Links. We may, from time to time, include or display live or prerecorded videos or similar audio-visual materials (“videos”) on the Site. By clicking on such videos on our Sites, you may be redirected to a third-party’s website or a third-party may play the video through our Site. In any such case, by accessing the video, you shall become subject to the third-party’s terms and conditions and privacy policies and practices. By accessing such videos, you hereby agree to the collection and disclosure of your personal information in such circumstances.

  1. Data Retention and Localization

We retain your personal information for as long as is needed to fulfill the purposes outlined in this Privacy Policy. The period during which we retain your personal information varies depending on the purpose for the data processing.

LSPI is based in the United States, and the personal information that we collect and process is retained and stored in the United States. LSPI does not participate in the U.S. Data Protection Framework. However, LSPI complies with all data privacy and data transfer laws in the jurisdictions in which it operates, including the General Data Protection Regulation ("GDPR"), Personal Data Protection and Electronic Documents Act of Canada ("PIPEDA"), and in Belgium the Data Protection Act of July 30, 2018, and the Act of December 3, 2017 ("DPA Act").

If you visit the Site from a country other than the country in which our servers are located, your interactions and communications with us may result in the transfer of data across international boundaries. By visiting the Site and communicating with LSPI, you consent to such transfers. LSPI uses service providers that store personal information on our behalf in the United States and in other countries where you may not be a resident. Please be aware that the United States, and these other countries, may not have the same level of protection of personal information as in your country, state, or other jurisdiction of residence or nationality, and when transferred to the United States or elsewhere, your personal information may be accessible by, or otherwise made available to, government authorities and officials pursuant to judicial and/or administrative orders, decrees, and demands, and/or other domestic laws, statutes, and regulations. By continuing to provide us such information, you hereby acknowledge and agree that your personal information will be transferred to, and stored in, the United States and in the countries where our service providers are located.

  1. Security

We seek to protect the security of your personal information and use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure.

PLEASE NOTE THAT NO INFORMATION SYSTEM CAN BE FULLY SECURE, AND LSPI CANNOT GUARANTEE THE ABSOLUTE SECURITY OF YOUR PERSONAL INFORMATION. TO THE EXTENT PERMITTED BY LAW, LSPI SHALL NOT BE LIABLE OR OTHERWISE RESPONSIBLE FOR ANY DATA INCIDENT OR EVENT THAT MAY COMPROMISE THE CONFIDENTIALITY, INTEGRITY, OR SECURITY OF YOUR PERSONAL INFORMATION CAUSED BY A THIRD-PARTY.

The safety and security of your personal information also depends on you. Where we have given you (or where you have chosen) a username and password to access our Services, you are responsible for maintaining the security and confidentiality of those credentials and not revealing them to others. You must contact us immediately (and in any event within twenty-four (24) hours) if you have reason to believe that your username or password to our Services has been compromised. You acknowledge and agree that we may contact you via email or other electronic communications in the event we are legally required to notify you of a data security incident or event related to your personal information.

  1. No Data Collected from Children

The Site is not directed at, nor intended for use by, children. As a result, if you are under the age of eighteen (18), you are prohibited from accessing or using the Services (including the Site) or with providing us with your personal information.

  1. Publicly Posted Information and Product Reviews

You may have the ability to submit a comment on, provide an opinion about, rate, or otherwise discuss our Services ("Product Review") via the Site. In other circumstances, you may directly provide us with feedback on our business, our business sector, or the Services ("Feedback"). Any information or content you post in a Product Review or in your Feedback may be available to other users of the Site (and our social media platforms). Any and all Product Reviews and Feedback shall be considered proprietary data of LSPI.

  1. Your Responsibilities

You are permitted, and hereby agree, to only provide personal information to LSPI if such personal information is accurate, reliable, and relevant to our relationship and only to the extent such disclosure will not violate any applicable data protection law, statute, or regulation or infringe upon a person’s data privacy rights or privileges.

IF YOU PROVIDE PERSONAL INFORMATION TO LSPI, YOU EXPRESSLY REPRESENT AND WARRANT TO LSPI THAT YOU HAVE THE FULL RIGHT AND AUTHORITY TO PROVIDE LSPI WITH SUCH PERSONAL INFORMATION (INCLUDING PERSONAL INFORMATION CONCERNING A THIRD-PARTY) AND THAT LSPI'S USE AND PROCESSING OF SUCH PERSONAL INFORMATION AS SET FORTH HEREIN WILL NOT VIOLATE ANY PERSON'S RIGHTS OR PRIVILEGES. YOU HEREBY AGREE TO FULLY AND COMPLETELY INDEMNIFY LSPI FOR ANY CLAIMS, HARM, OR DAMAGES THAT MAY ARISE FROM YOUR PROVISION OF PERSONAL INFORMATION (INCLUDING PERSONAL INFORMATION CONCERNING A THIRD-PARTY) TO LSPI. You are prohibited from providing us with "consumer health data" or similar health information.

  1. Updating Your Information

It is important that the personal information that you provide to us is accurate and reliable. In certain circumstances, you may have the ability to directly edit your account to update and change your personal information (e.g., name, telephone number, email, shipping address), and you must do so when such changes are warranted. If our Site does not provide these capabilities, then you must write to us using the "Contact Us" section below so we can update our records.

  1. S. State Privacy Rights (California Privacy Rights)

Data Privacy Rights. Pursuant to the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020, California residents are entitled to certain data privacy rights:

  • Right to Know (Specific Pieces of Personal Information). You have the right to know the specific pieces of your personal information that we have collected about you.
  • Right to Know (Categories of Personal Information). You have the right to know (i) the categories of personal information we have collected from you; (ii) the categories of sources from which the personal information is collected; (iii) the categories of your personal information we have sold or disclosed for a business purpose; (iv) the categories of third-parties to whom your personal information was sold or disclosed for a business purpose; and (v) the business or commercial purpose for collecting or selling your personal information.
  • Right to Delete. You have the right to request that we delete your personal information that we have collected and retain.
  • Right to Correct. You have the right to request that we correct inaccurate personal information that we have collected and retain.
  • Nondiscrimination. You have the right not to be subject to discrimination for asserting your rights under the CCPA.

Submit a Privacy Request. To submit a privacy request, you (or your authorized agent) may contact us using the “Contact Us” section listed below. However, any such authorized agent must be registered with the California Secretary of State to conduct business in California.

Privacy Request Verification Process. If you (or your authorized agent) make any request related to your personal information, LSPI will confirm your identity (and the identity of the authorized agent, to the extent applicable) to the degree of certainty required or permitted under the law before addressing your request. LSPI will, to the extent required or permitted by law, require a verification via email, request certain contact information or government identifiers, and we will match at least two pieces of such personal information with data that we have previously collected from you before addressing your request. We may require written documentation that demonstrates a third-party is authorized to serve as your agent for the purposes of submitting the requests set forth herein, unless you have provided the authorized agent with power of attorney pursuant to California Probate Code §§ 4121 to 4130. For more information about the CCPA, please see: https://oag.ca.gov/privacy/ccpa.

Opt-Out Rights / Do Not Sell My Personal Information. California residents have the right to opt out of the “sale” of their personal information. However, LSPI does not sell your personal information to third-parties as defined under the law, and therefore we do not provide opt-out request processes for the sale of personal information (because we do not undertake such activities).

Opt-Out Rights / Do Not Share My Personal Information. California residents have the right to opt out of the “sharing” of their personal information. LSPI uses third-party analytical and targeted advertising features on our Site and similar web tools provided by our marketing partners, and such features, tools and marketing relationships involve the disclosure of your personal information to third-parties and may constitute the “sharing” of your personal information for CCPA purposes. To opt out of this sharing of your personal information in these circumstances, please click on the LSPI Cookie Consent Manager (shown as “Your Privacy Choices” link on the footer of the Site) to set your cookie preferences. You, or your authorized agent, may also contact us using the “Contact Us” section listed below.

Children. The Site is not directed at and LSPI prohibits the use of its Site and/or Services by individuals under the age of eighteen (18) and any individual under the age of eighteen (18) is prohibited from providing Us with their personal information. Therefore, LSPI does not knowingly sell or share the personal information of minors under sixteen (16) years of age.

Limit Use of Sensitive Personal Information. LSPI does not use or disclose sensitive personal information for reasons other than those set forth in the CCPA, and therefore we do not provide individuals with the ability to limit how we use or disclose such sensitive personal information.

  1. S. State Privacy Rights (General)

Data Privacy Rights. Pursuant to certain U.S. state privacy laws (e.g., Colorado, Connecticut, Montana, Oregon, Utah, Virginia), you may have the following privacy rights with respect to your personal information:

  • To confirm if we are processing your personal information and access such personal information.
  • To correct inaccuracies in your personal information, considering the nature of the personal information and the purposes of the processing of your personal information.
  • To delete personal information provided by, or obtained about, you.
  • To obtain a copy of your personal information processed by us, in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another entity without hindrance.

Submit a Privacy Request. To submit privacy requests, please contact us using the “Contact Us” section below. Where permitted by U.S. state law, you may designate an authorized agent to submit a privacy request on your behalf.

Privacy Request Verification Process. If you make any request related to your personal information, LSPI will confirm your identity (and the identity of the authorized agent, to the extent applicable) to the degree of certainty required or permitted under the law before addressing your request. LSPI will, to the extent required or permitted by law, require a verification via email, request certain contact information or government identifiers, and we will match at least two pieces of such personal information with data that we have previously collected from you before addressing your request.

Privacy Requests Appeals Process. If you would like to appeal a decision LSPI has made with respect to your privacy request, please email us using the “Contact Us” section listed below, with the subject line “ATTN: Privacy Appeals,” and describe the nature of your request, and the reason for requesting an appellate review.

Opt-Out Rights / The Sale of Personal Information. You may have the right to opt out of the “sale” of their personal information. However, LSPI does not sell your personal information to third-parties as defined under the law, and therefore we do not provide opt-out request processes for the sale of personal information (because we do not undertake such activities). Nevada residents may submit a request directing us to not sell personal information we maintain about them to third-parties who will sell or license their personal information to others. If you would like to exercise this right (even though we do not sell or license personal information), please contact us using the “Contact Us” section listed below.

Opt-Out Rights / Targeted Advertising. You may have the right to opt out of having your personal information used for targeted advertising purposes. LSPI uses third-party analytical and targeted advertising features on our Site and similar web tools provided by our marketing partners. To opt out of this sharing of your personal information in these circumstances, please click on the Cookie Consent Manager (shown as “Your Privacy Choices” link on the footer of the Site) to set your cookie preferences.

Opt-Out Rights / Profiling. You may have the right to opt out of having your personal information used for profiling in furtherance of decisions that produce legal or similarly significant effects. However, LSPI does not engage in such activities.

Complaints. You may file a complaint about our data processing activities with your local authorities, which may include the following:

  1. Canada Privacy Rights

Personal data (as the term is defined in the Personal Data Protection and Electronic Documents Act of Canada (“PIPEDA”)) will be collected, stored, used and/or processed by LSPI in accordance with this Privacy Policy and LSPI’s obligations under PIPEDA and other applicable Canadian provincial laws. Pursuant to these Canadian laws, you have a right to request access to your personal information and to request that inaccurate personal information be corrected. If you have submitted personal information to us and would like to have access to it, or have it corrected, please contact us using the “Contact Us” section listed below. When requesting access to, or correction of, your personal information, we will require that you verify our request via email, and we will request specific data from you to enable us to confirm the authenticity of the request and your identity, and to enable us to search our records and databases. In the event that we cannot provide you with access to, or the ability to correct, your personal information, we will use reasonable means to inform you of the reasons why, subject to any legal or regulatory restrictions. To delete your name from our electronic contact lists (text or email), please contact us by email at privacy@liquidpower.com. If you have concerns with our data processing, you may file a complaint with the Office of the Privacy Commissioner of Canada. For more information about the Office of the Privacy Commissioner of Canada, please access its website here.

  1. European/UK Privacy Rights

Data Privacy Rights. For individuals in the European Economic Area (EEA), Switzerland, and the United Kingdom, you are entitled to the following privacy rights:

  • Right to Know. You may have the right to know about what personal information LSPI collects and processes about you, including the types of personal information we collect and process, the sources of such personal information, our retention criteria, with whom we share your personal information, cross-border data transfers, and how to file complaints and inquiries.
  • Access Rights. You may have the right to ask us whether we process any of your personal information and, if so, receive access to such personal information.
  • Rectification. You may have the right to have your personal information corrected/rectified in case of inaccuracy or incompleteness.
  • Erasure. You may have the right to have your personal information erased, which means the deletion of your personal information by us. However, your right to erasure is subject to statutory limits and prerequisites.
  • Restriction of Processing. You may have the right to suspend the processing of your personal information for a certain period of time.
  • Data Portability. You may have the right to request we provide you with your personal information in a structured, commonly used and machine-readable format and to have such data transmitted directly to another controller, where technically feasible.
  • Right to Object. You may have the right to request that we no longer process your personal information. At any time (and free of charge) you can object to having your personal information processed for direct marketing purposes.
  • Automated Decision Making. You may have the right to object to having us use your personal information to conduct automated decision making. However, LSPI does not engage in this activity, as defined by law.
  • Withdrawing Consent. You also may withdraw your consent at any time if we are solely relying on your consent for the processing of your personal information. However, this will not impact our legal basis to process such personal information prior to the withdrawal of your consent.

Submit a Privacy Request. To submit the above privacy requests, please contact us using the “Contact Us” section below. You may also designate an authorized agent to submit a privacy request on your behalf.

Privacy Request Verification Process. If you make any request related to your personal information, LSPI will confirm your identity (and the identity of the authorized agent, to the extent applicable) to the degree of certainty required or permitted under the law before addressing your request. LSPI will, to the extent required or permitted by law, require a verification via email, request certain contact information or government identifiers, and we will match at least two pieces of such personal information with data that we have previously collected from you before addressing your request.

Legal Basis for Processing. For purposes of the EU/UK GDPR, we can collect and process your data under one of the following legal bases:

  • Consent. We can collect and process your data with your consent. For example, if you have given your consent to receiving marketing material from us at the point we collected your information.
  • Contractual Obligations. We need your personal information to comply with our contractual obligations. For example, if you have subscribed to one of our services, we use your personal information to fulfill and deliver that service to you.
  • Legal Compliance. If the law requires us to, we may need to collect and process your data.
  • Legitimate interest. We may use your data as required in the normal course of operating our businesses and services unless our legitimate interests are overridden by your rights.
  • Vital interests. We may need to process your personal information if the processing is necessary to protect your vital interests. For example, for health and safety reasons if you attend a meeting at a LSPI location.

Complaints. Depending on applicable law, you may have the right to submit a complaint to a data protection authority responsible for overseeing our compliance with data protection law in your jurisdiction. Please see a list of potentially applicable regulatory authorities:

We would, however, appreciate the opportunity to address your concerns, so please feel free to contact us regarding any complaint you may have. LSPI will not discriminate against any individual for exercising their data privacy rights or filing a privacy complaint.

  1. Marketing Preferences

You may, at any time, opt-out from receiving marketing emails from us. To opt-out from such marketing, please use the "unsubscribe" feature within our email communications or contact us by emailing us at privacy@liquidpower.com.

  1. Do-Not-Track Signals

Some web browsers may transmit "do-not-track" signals to the website with which the user communicates. Unless otherwise required by law, we currently do not take any action in response to these signals.

  1. Persons with Disabilities

LSPI strives to ensure that every person has access to information related to our Services, including this Privacy Policy. Please contact us if you would like this Privacy Policy provided in an alternative format, and we will seek to meet your needs.

  1. Employment Applications and Talent Management

As part of our recruitment and talent management process, we collect personal information with respect to applicants and individuals who are employed by us. In this context, we collect employment and applicant data to evaluate job applicants, employee management and engagement, employee benefits and compensation, and to better understand our workforce. Where permitted by law, we may collect information about race and ethnicity to understand the diversity statistics of our workforce and/or for legal compliance.

We may share this personal information with third-parties (see “Sharing Information and Third-Party Disclosures”) as required by the recruitment and/or employee management process, and we may also use this employment and application data for any other purpose set forth in this Privacy Policy.

Please see above for any privacy rights you may have with respect to this personal information.

  1. Events and Video Teleconferencing

LSPI hosts and uses video teleconferencing platforms to facilitate conferences, meetings, training events, and other programs. We often use online platforms that are owned and administered by a third-party service provider (e.g., Microsoft Teams, Google, Zoom, WebEx, Skype for Business). Please be aware that our video teleconferencing may record the content, conversations, and discussions thereon, and such records may be stored or retained by our third-party service providers. By participating in our events and video teleconferencing, you hereby consent to the collection and retention of any information provided therein, and you hereby consent to the recording of such activities.

  1. Changes to the Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you if this Privacy Policy is amended by updating the "Last Updated" section listed above. You should periodically review the Privacy Policy to determine whether any amendments have been made hereto. Your use of the Services and continued use of the Services after any amendments are made to this Privacy Policy, signifies your consent to this Privacy Policy and any amendments hereto.

  1. Contáctenos

If you have questions regarding this Privacy Policy or our handling of your personal information, would like to request more information from us, or would like to exercise a data privacy right, please contact us at the following address:

LSPI
ATTN: Privacy Champion
2103 CityWest Blvd., Bldg. 4, Ste. 1400
Houston, TX 77042
privacy@liquidpower.com

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